Document Communications with Clients, Families, Employers, Referrers and Case Managers
Documentation plays a central role in ensuring your facility’s success. Exceptional communication will always be at the heart of any strong facility. Having the ability to document any and all conversations take that communication and puts it in an efficient and easy to use framework that everyone can access for continual success. When everything is documented properly you are able to show your professionalism to each of your clients, no one is required to try and be a mind reader anymore, and of course, the best part is with the optimized processes you will make more money. Completely customizable status buckets, for example, allow you to add a bucket for referrals or social media in a few seconds and start tracking. You can also add customized follow up reminders. As leads are moved from status levels, you can track every interaction with notifications and reminders, email engagement campaigns, and even social media engagement.
Our customer relationship management platform (CRM) can have a dramatic effect on your business. Consider this: according to a study by Nucleus Research, the use of a CRM can return up to $8.71 for every $1 spent. That’s almost a 9x return! A properly implemented CRM has also been proven to increase productivity by over 50%, reduce labor costs by 40%, and quantitatively improved customer relationships by over 74%. With KipuCRM’s unique design and ease of use, our clients routinely report doubling their admissions. What’s possible for your admission rate?
It is a unique product. A CRM built just for you. We’ve engineered the KipuCRM to help you easily manage referrals and referral sources, track your ad campaigns and marketing efforts. It can assist in clinical profiling, gathering information quickly, financial screening, admissions, transportation, bed planning, and intake into the KipuEMR. No other CRM can match our technology.
And our new Business Intelligence technology will enable you to see deeper into your business, helping you make better, more profitable decisions. See everything from a simple to use dashboard. Now you’ll know what’s really going on.